Posts on how businesses are adapting to AI — covering automation, workflows, RevOps, and the tools and processes that actually move the needle. Practical observations from someone building these systems in real time, not just theorizing about them.
Business Innovation
A few weeks ago I was running late for my daughter's birthday party because a coffee order took twenty minutes longer than it should have. Not because anyone was being lazy or careless. Every single person behind that counter was working as hard as they could, the entire
Business Innovation
I turned 40 this year, and despite telling myself it's just a number like any other birthday, I couldn't help but reflect on it more than usual. There's something about reaching the crest of a particular hill that makes you want to look back
Business Innovation
Leaving a stable corporate career for entrepreneurship means giving up a ladder for a leap of faith. The uncertainty doesn't go away. You just get better at sitting with it.
Business Innovation
When I started in ops in 2010, my boss compared us to janitors. Revenue Operations is now one of the fastest-growing jobs in tech. Here's why.
Business Innovation
ChatGPT Projects can function as a roster of on-call experts, from a virtual COO to a home repair advisor. Here's how to build yours.
AI & GEO
I now have more paid AI subscriptions than streaming services. Here's exactly what's in my stack and what each one actually does.
AI & GEO
AI offloads mental bandwidth the same way cloud computing offloads storage. Here's what that actually looks like in practice.